Vacations are only fun when you have all the travel details sorted. AirAsia Medan Office in Indonesia is here to help with your booking issues, discounts, special assistance requests, and more. They will also help you plan a great vacation with the best packages. They will handle your tickets and share the top travel tips to make your journey completely hassle-free. So, no longer stressing out over your phone or computer screen, all you need to do is visit the AirAsia office and let them take care of all the hard work for your next big trip.
Plan Ahead with the AirAsia Medan Office
Passengers traveling with the AirAsia city office for assistance regarding reservations, baggage services, and travel policies. The office representatives are available to help travelers with quick and accurate information. Check the table for more info.
AirAsia Medan Office Address – Garuda Plaza Hotel, Lobby Hotel Jl. Sisingamanga Raja no.18, Mesjid, Medan Kota, Medan City, North Sumatra 20213, Indonesia
AirAsia Medan Office Contact Number – +60 3 8660 4333
Working Hours – 24 hours, 7 days a week
Email Address – communications@airasia.com
AirAsia Medan Airport Office: Everything You Need to Know
| Airport Code | KNO |
| Airport Name | Kualanamu International Airport |
| Address | Jl. Bandara Kuala Namu, Kec. Beringin, Kabupaten Deli Serdang, Sumatera Utara 20553, Indonesia |
| Contact Number | +626188880300 |
Reaching Medan Airport Made Easy: Map Navigation Tool
AirAsia Fleet: Aircraft and Operations Overview
- Airbus A320‑200
- A320‑200neo
- A321neo
- A321LR
- A321XLR
AirAsia Head Office Information and Support Channels
The AirAsia Head Office is situated in RedQ, Jalan Pekeliling 5, Kuala Lumpur International Airport (KLIA), 64000 Sepang, Selangor, Malaysia. The airline’s headquarters oversees the airline operations worldwide and ensures that all passengers can enjoy seamless services for domestic and international travelers.
| Head Office Address | Contact Number | Official Website |
| RedQ, Jalan Pekeliling 5, Kuala Lumpur International Airport (KLIA), 64000 Sepang, Selangor, Malaysia | +60 3 8660 4333 | www.airasia.com |
AirAsia Office Services for Travelers
The AirAsia City Office helps passengers manage their journey smoothly and efficiently. Whether they are traveling for business or leisure, the office executives will help them by providing complete assistance regarding bookings, baggage, flight schedules, and special travel requirements.
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
To sum up, the AirAsia Office in Medan, Indonesia is the apt place to contact for your booking queries. The skilled staff will do their utmost to resolve your concerns. Cooperate with them for a quick resolution.
Frequently Asked Traveler Questions!
Yes, you can call the Medan team directly at +60 3 8660 4333.
Yes. You can visit them, and their team will find the best routes, check seat availability, and book your next flight on the spot.
Yes, you can visit or call them at least 48 hours before your flight. They will note your request for wheelchair assistance or even special meals.
The main office is at Garuda Plaza Hotel, Lobby Hotel Jl. Sisingamanga Raja no.18, Mesjid, Medan Kota, Medan City, North Sumatra 20213, Indonesia, where customers can call for any travel concerns.
They are open from 24 hours, 7 days a week. They close on public holidays, so plan your visit accordingly.